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Useful before it is impressive.

Clear answers for South African businesses planning software: what it costs, what takes time, where integrations fail, and when a custom system is actually worth building.

The first field-note clusters.

[01]

Ordering systems

Practical guidance on online ordering costs, marketplace commissions, WhatsApp ordering, and owning the customer relationship.

[02]

Operations and automation

How to recognise spreadsheet sprawl, design an admin portal, and move a business-critical process into reliable software.

[03]

Building custom software in South Africa

Scoping, timelines, technology choices, POPIA considerations, integrations, and the questions worth asking before a build starts.

[published_notes]

Latest field notes.